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Nebraska firm picks Wichita for telephone relay center

Wichita Business Journal
May 29, 2015

Hamilton Relay, a division of Hamilton Communications of Aurora, Neb., will open a new relay center in Wichita to process captioned telephone calls.

The company will locate in the Parklane Office Park in southeast Wichita, and plans to hire between 75 and 125 people in a variety of roles, according to a news release. Operations should begin in July.

“Hamilton is excited about the increased demand for our services and the opportunity it brings for our company, our employees and the city of Wichita,” said Dixie Ziegler, vice president of Hamilton Relay.

Some of the jobs at Hamilton will include center manager, human resources, information technology, supervisors, trainers and captioning assistants. The center will operate from 7 a.m. to midnight, seven days a week. Full- and part-time positions will be available.

“We are excited to welcome Hamilton Relay to the community,” said Gary Schmitt, chairman of the Greater Wichita Economic Development Coalition, one group that helped bring the company to Wichita.

Dennis Fitzroy, vice president of Builders, Inc., and Adam Clements, handled the lease arrangements for Builders.

Hamilton has five other centers processing traditional relay and captioned calls: Aurora, Neb., Baton Rouge, La., Frostburg, Md., Albany, Ga., and Pittsfield, Mass.

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